Legal & Privacy Policy

CONDITIONS OF USE
Please read these Conditions of Use carefully. By accessing this web site you agree to be bound by these Conditions of Use. If you do not agree do not access this site.

Content
FirstAssist Services limited ("FirstAssist") is providing this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its texts and disclaims all such representations and warranties. In addition, FirstAssist makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of FirstAssist howsoever arising (whether in contract, tort or negligence) for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

This web site is operated and maintained in the United Kingdom and is therefore published from a UK perspective. FirstAssist is not publishing the web site for use in any jurisdiction where such publication or use is unlawful.

ACCESS TO THE SITE
We will use reasonable efforts to make our site and its text available to users, however we do not warrant or represent that access to this site will be uninterrupted, reliable or fault free.

We reserve the right in our sole discretion to deny users access to our site or any part of it without notice and to decline to provide the service to any user that is in breach of these conditions.

NO DAMAGE ARISING FROM USE
To the fullest extent permitted by law neither FirstAssist nor any of its directors, employees or agents will be liable for damages arising out of or in connection with the use of this site, the information in it or the unavailability of the site or its text. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of FirstAssist, its directors, employees or agents.

ALTERATIONS
FirstAssist reserves the right at any time without notice to revise the texts of this site including these Conditions. Any changes to these Conditions will be posted on this site and by continuing to use this site following any such change you will signify that you agree to be bound by the revised Conditions.

LINKS TO OTHER SITES
Certain links, including hypertext links, in this site will lead you to web sites or pages that are not under the control of FirstAssist. Links are provided for convenience and inclusion of any link does not imply endorsements in any way of the site to which it links.

COPYRIGHT
All rights in the design, text, graphics and other materials on the site and the selection or arrangement thereof are the copyright of FirstAssist or other third parties. Permission is granted to copy electronically and print in hard copy portions of this site solely for your own personal use. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without the prior written permission of FirstAssist is strictly prohibited.

TRADE MARKS
All trade marks, product names and company names or logos cited herein are the property of FirstAssist or their respective owners. No permission is given by FirstAssist in respect of the use of any such trade marks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.

FORCE MAJEURE
We shall not be liable to users for any breach of these conditions of use or any failure to provide or delay in providing our services through our site resulting from any event or circumstance beyond our reasonable control including, without limitation, strikes, lock outs and other industrial disputes, breakdown of systems or network access, fire explosion or accident.

APPLICABLE LAW
These conditions shall be governed and construed in accordance with English Law and any disputes shall fall within the exclusive jurisdiction of the English Courts. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

PRIVACY
The FirstAssist Group Ltd is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. THE INFORMATION WE COLLECT AND HOW WE USE IT
If you respond to any of the requests for information in our feedback service you may as a result submit to us your email address. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

About Cookies
We use cookies. A cookie is a small file that is stored on your computer's hard drive by your web browser. They allow us to understand what areas of the website are of interest to our visitors and allow us to provide a better user experience. These cookies do not track individual user information, and all our cookie data is encrypted and cannot be read by other websites.

It is possible to 'turn off' the cookies in your browser and this will not affect the functionality of the web site.

You can find out more information about cookies including how to switch cookies on or off i.e. accept or refuse cookies from http://www.aboutcookies.org/.

2. HOW WE PROTECT YOUR INFORMATION
The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

3. YOUR CONSENT
By submitting any information about you and, where applicable, others within this web site, you and they consent to its use as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

The Internet is a global medium and your information may therefore be transferred outside the European Economic area en route. By submitting your information, you consent to any such transfer. We may pass your personal information to other companies for processing on our behalf. Some of these companies may be based outside Europe in countries which may not have laws to protect your personal information, but in all cases we will ensure that it is kept securely and only used for the purposes for which you provided it.

If you do not want us to have personal information about you, please do not submit it to us.

4. HOW TO CONTACT FIRSTASSIST
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an email to corporate@firstassist.co.uk

SECURITY

The security of your personal and financial details is paramount to us. Which is why when it comes to our online application forms and our online services, we make use of the highest security measures available to us.

Our online service application forms use 128-bit encryption, the highest level of security available. This ensures information is virtually impossible for anyone else to read unless they have the 'key' or password.

All personal and financial information is passed through a secure communications link called a Secure Socket Layer (SSL) which encrypts all the information passed between your browser and our online service.